Terms and Conditions

Carmel London Limited® is Registered in England and Wales with Company Number 08983870.

Carmel London Limited® website has been designed to make your shopping experience as safe and enjoyable as possible. If you have any questions regarding our products, services or how to shop at https://carmellondon.online, please do not hesitate to contact us.

We are committed to ensuring that your privacy is protected so you can feel confident shopping with us. Please read our full Privacy Policy as this together with these Terms and Conditions constitute an agreement between us. If you have any questions about these terms please email us at tim@carmellondon.com.

Carmel London Limited® website, https://carmellondon.online (the 'website'), is owned and operated by Carmel London Limited® (“we”, “us” or “our”). We may amend these Terms and Conditions from time to time by updating this page therefore you should check this page occasionally to ensure that you are happy with any changes. The date of the last update can be found at the end of these terms.

Ordering and Payment

You can pay for your purchases by PayPal or by credit/debit card. Select your preferred payment method when placing your order. If any of these payment methods are unsuitable, please contact us at tim@carmellondon.com and we will be happy to discuss other payment options.

Please ensure that the details you enter are correct. Credit/ debit cards and card holders are subject to validation checks and authorisation by the issuer of the card. If the issuer of your payment card refuses to pay or does not for any reason authorise payment, we will not be liable for any delay or non-delivery of merchandise.

Deliveries, Returns and Refunds

We will deliver your goods according to your chosen delivery option. For full details of our delivery options, and details relating to returns and refunds, please refer to our Delivery & Returns section.

Products and Pricing

We take every care to ensure all product details and prices that appear on our website are correct and aim to keep this information as up to date as possible. However in the event of an error we reserve the right to make corrections without notification.

All prices on our website are inclusive of VAT at the current rate.

Vouchers and Coupons

We offer discount codes from time to time. These are to be used at checkout and cannot be applied once an order has been paid for. When a discount code requires a minimum spend, that minimum spend excludes delivery costs.

If an item is returned from an order where a discount has been applied, the value of the discount will be deducted from the refund.

Privacy Policy

We are committed to ensuring that your privacy is protected so that you can feel confident shopping with us. Please read our full Privacy Policy as this together with these Terms and Conditions constitute an agreement between us.

Intellectual Property

All content including texts, designs, graphics, photographs, trademarks, logos, product names and source code is owned by Carmel London Limited®. As such it is protected by UK and international copyright, trademark laws and various other intellectual property rights laws. You may not reproduce, duplicate or modify or otherwise exploit our intellectual property without our prior written permission.

Our Details

Carmel London Limited® is Registered in England and Wales with Company Number 08983870.

VAT Registration Number 189122002.

Registered Office| Orchard House, Park Lane, Reigate RH2 8JX

Date updated: September 2020